PERFORMANCE THROUGH PEOPLE

Chargehand Development Programme

Chargehand pic

Chargehand Development Programme

Taking CHARGE (ECITB)

Who should attend?

  • Aspiring Chargehands
  • New Chargehands
  • Experienced Chargehands

How you will learn:

  • A practical, fun approach to training - learning by doing
  • Theory conveyed with illustrations - to help you remember
  • A situational approach using real life scenarios - learning is relevant
  • Talking about your own experiences - learn from each other
  • Assessment - to help you learn and work towards a qualification

Course duration: 2- day

Taking CHARGE

  • Communicate effectively
  • Hold yourself and your team accountable
  • Assert yourself
  • Review people, performance and progress
  • Govern people and events
  • Engage with your team and partners

What you will learn

  • How to communicate more effectively and get your message across to your team, your partners and your manager
  • What your organisation expects from you in your role as Chargehand, and how to react to the demands of the business and the needs of your team
  • How to deal with difficult situations and challenging behaviour assertively and withing the law
  • How an when to give feedback and monitor and manage performance
  • What being a leader is really about and the challenges of leading friends and team mates
  • What to do and how to be in a variety of situations

What you will get out of it

Successful completion of the pre-course work, training course and the in-course assessment will result in you achieving the ECITB's Certificate of Achievement for the Chargehand Development Course.

 

 

 

Company Registration Number 6480557
UK Register for Learning Providers: Reference Number 10031908
International license number 17734
Vat registration no. 926 6206 22

© Copyright 2017 Phoenix Training Solutions Ltd, All Rights Reserved