Negotiation Skills

NS pic

Negotiation Skills

Course duration: 2 days or 1-day introductory.


Co-developed and approved by a large multi-national engineering construction company, this course is for those who wish to understand the need and processes of effective negotiation.

This course will raise the skills and understanding of negotiaition by introducing delegates to actual industry related exercises and practise situations, in addition to raising the confidence of negotiators, which is an area seldom convered in such courses. The course provides guidance on the use of a variety of negotiation techniques and provides lists of useful tips within the course workbook.

Also available as an introductory 1-day intensive programme for new staff, trainees and graduates.

Course Content:

  • Basic skills for good negotiators
  • Negotiation competency
  • Asking the right questions
  • Ethics in negotiation
  • Typical negotiation outcomes and negotiation styles
  • Preparing for negotiation
  • Business and commercial awareness
  • Best Alternative To a Negotiated Agreement (BATNA)
  • Analysing expected outcomes and best price
  • Tradables and variables
  • The negotiation process
  • The differences between interests and positions
  • Framing and reframing
  • Facts and assumptions
  • Handling conflict
  • Dealing with intimidation

Company Registration Number 6480557
UK Register for Learning Providers: Reference Number 10031908
International license number 17734
Vat registration no. 926 6206 22

© Copyright 2017 Phoenix Training Solutions Ltd, All Rights Reserved